Effective date: 10 March 2026
This Cookie Policy explains how Campaignity Technologies Ltd (“Campaignity”, “we”, “us”, or “our”) uses cookies and similar technologies on our websites, landing pages, legal pages, help content, learning resources, and other online services that link to or reference this Cookie Policy (together, the “Sites”).
This Cookie Policy should be read together with our Privacy Policy and Terms of Service.
1. Scope
This Cookie Policy applies to cookies and similar technologies used on Campaignity-operated Sites, including pages hosted directly by us or through third-party website infrastructure we use, such as content management systems, website plugins, analytics tools, embedded services, and related technologies, including where our Sites or pages are built or managed using WordPress or similar website tooling.
This Cookie Policy does not govern cookies or similar technologies placed by customers on their own websites, portals, applications, forms, widgets, or other deployments using our Services. Customers are responsible for their own notices and consents where required.
2. What are cookies and similar technologies?
Cookies are small text files placed on your browser or device when you visit a website.
We may also use similar technologies, including:
- pixels, web beacons, and tags;
- local storage and similar browser-based storage;
- SDKs and device identifiers, where relevant to apps or embedded services;
- session replay, diagnostic, or usability tools, where used;
- consent-management tools; and
- chat widgets, forms, and embedded support or marketing tools.
For simplicity, this Cookie Policy refers to all of these as “cookies and similar technologies.”
3. Why we use cookies and similar technologies
We may use cookies and similar technologies to:
- operate and secure the Sites;
- enable essential website functionality;
- remember settings and preferences;
- authenticate users and maintain sessions;
- support forms, chat widgets, scheduling tools, media, and embedded content;
- understand how visitors use the Sites;
- measure traffic, engagement, and performance;
- troubleshoot errors and improve usability;
- protect against spam, abuse, bots, and malicious activity;
- support affiliate and referral programs, including tracking sales and commissions; and
- support marketing, advertising, remarketing, and campaign measurement where permitted.
4. Types of cookies we may use
4.1 Strictly necessary cookies
These cookies are necessary for the Sites to function properly and securely. They may support core site functions such as page navigation, load balancing, security, form submission, spam prevention, authentication, consent management, and similar essential operations.
4.2 Functional cookies
These cookies help remember settings, preferences, and choices you make, and may support features such as language preferences, chat widgets, video players, embedded tools, and similar site enhancements.
4.3 Analytics and performance cookies
These cookies help us understand how visitors use the Sites, which pages are visited, how users move through the Sites, how campaigns perform, and how the Sites can be improved.
4.4 Advertising, social media, and campaign cookies
Where used and permitted, these cookies may be placed by us or by our advertising, social media, or campaign partners to help measure campaigns, remember visits, deliver relevant advertising, or enable sharing or interaction with social or embedded content.
5. First-party and third-party cookies
Some cookies are set by Campaignity directly. Others may be set by third parties that provide services to us or through the Sites, such as:
- analytics providers;
- hosting, security, and performance providers;
- spam prevention or bot-detection providers;
- advertising and campaign measurement providers;
- embedded content, video, meeting, or scheduling providers;
- consent-management providers;
- chat, support, or messaging tools; and
- WordPress plugins, themes, widgets, or related website infrastructure where used.
We do not control all third-party cookies directly. Those third parties may use their cookies in accordance with their own privacy or cookie policies.
6. WordPress and website tooling
Some of our Sites or pages may be built, managed, or enhanced using WordPress and related plugins, themes, forms, embedded services, analytics tools, security tools, caching tools, or performance tools.
As a result, cookies and similar technologies may be used to support:
- website functionality;
- security and spam prevention;
- login or session handling;
- consent and preference storage;
- performance optimization;
- analytics and diagnostics; and
- forms, chat, embedded media, or other page features.
The exact cookies in use may vary by page, website, plugin configuration, or service provider.
7. Chat, forms, and embedded services
If you use a chat widget, form, calendar, embedded media player, social embed, or other embedded service on our Sites, those features may place or use cookies and similar technologies to operate, remember context, prevent abuse, measure usage, and improve performance.
Information collected through those tools may also be handled in accordance with our Privacy Policy and, where relevant, the third party’s own policies.
8. Session replay, diagnostics, and usability tools
Where used, we may use tools that help us understand how visitors interact with the Sites, such as page visits, clicks, scrolling, navigation flow, error patterns, or similar site-usage behavior.
These tools are used to diagnose issues, improve usability, understand performance, and make the Sites better. Where required by applicable law, we will rely on the appropriate consent or lawful basis before using such tools.
9. Your choices
Depending on your location and the Site you visit, you may be able to manage cookie choices through:
- our cookie banner or consent tool;
- your browser settings;
- device settings;
- advertising industry opt-out tools; and
- third-party platform settings.
You can usually configure your browser to block or delete cookies. However, blocking certain cookies may affect the functionality, performance, or availability of parts of the Sites.
Where required by applicable law, we will request your consent before using cookies that are not strictly necessary.
10. Do Not Track and similar signals
Some browsers or extensions offer “Do Not Track” or similar privacy signals. Because there is no universally accepted standard for all such signals, our Sites may not respond to them in every case unless required by applicable law.
Where applicable law requires us to recognise specific privacy or consent signals, we will do so to the extent required.
11. Data collected through cookies
Cookies and similar technologies may collect information such as:
- IP address;
- browser and device details;
- operating system;
- approximate location derived from IP;
- pages visited;
- referral URLs;
- timestamps and session information;
- clicks, interactions, and usage patterns;
- campaign attribution and engagement data; and
- consent preferences and site settings.
How we use personal data collected through cookies and similar technologies is described in our Privacy Policy.
12. Retention
Some cookies last only for the duration of your browser session. Others remain on your device for a longer period, depending on their purpose and configuration.
Retention periods may vary depending on the cookie, the service provider, the page you visit, and the reason the cookie is used.
13. Changes to this Cookie Policy
We may update this Cookie Policy from time to time. If we make material changes, we may provide notice through the Sites or by other appropriate means. The updated version will be effective from the date stated at the top of this Cookie Policy.
14. Contact
If you have questions about this Cookie Policy or our use of cookies and similar technologies, contact us at:
Privacy: privacy@neexa.co
Legal: legal@neexa.co
Support: support@neexa.co
Phone: +256 707 444 474
Address: LR 12, Lugonvu Road, Wakiso, Uganda
Other resources
Terms of Service: https://campaignity.com/legal/terms/
Privacy Policy: https://campaignity.com/privacy/
Data Processing Agreement: https://campaignity.com/legal/data-processing-agreement/